Warranty Policy
CUSTOM GUARANTEE
All custom compression garments are guaranteed to be made to the measurements provided. If the garment is not made to measurement, it will be altered free of charge if notified within ten days of receiving the garment.

STANDARD COMPRESSION WEAR
All standard compression garments are guaranteed for workmanship for 6 months from the date of purchase. If the product fails due to inferior workmanship within 6 months, repairs or replacements will be made at no cost.

THERAPY SUPPLIES

Therapy Supplies are guaranteed to perform as advertised in sales literature. If for any reason supplies do not perform up to expectations, they may be returned for credit.
Returns Policy
Privacy
CUSTOM COMPRESSION WEAR
Custom garments are non-returnable.  

STANDARD COMPRESSION WEAR
All standard compression garments may be returned for credit or exchanged if notified within 7 days of receipt and the return arrives within 21 days of the original ship date. Due to FDA regulations, returns must be unused, in new condition, and in the original packaging with original packing materials and shipping documents. Credit will not be given or exchange initiated until BiaCare is able to inspect the returned merchandise. Shipping charges will not be credited. A 20% restock fee will be applied to all returns. 

THERAPY SUPPLIES
Due to FDA regulations, therapy supplies are non-returnable. 
BiaCare may collect and store information related to personal health, finances or other confidential and personal subjects. BiaCare is committed to ensuring that private information is kept confidential and secure. Safeguards have been put in place to maintain privacy, and BiaCare will never sell, share, or otherwise distribute personal information to 3rd party solicitors. 

 

BIACARE WARRANTY POLICIES